AI-Powered Customer Support
Resolve 70% of customer inquiries automatically with AI agents. Provide instant, accurate support 24/7 while freeing your team for complex issues.
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How It Works
Your AI support agent handles the entire customer journey from first contact to resolution.
Customer Inquiry
Customer sends message via chat, email, or social
AI Analysis
AI analyzes intent, sentiment, and priority
Knowledge Search
Searches your knowledge base for relevant answers
Response or Escalation
Resolves directly or routes to right human agent
Support Automation Features
Everything you need to deliver exceptional customer support at scale.
AI-Powered Responses
Train AI agents on your knowledge base to answer customer questions accurately and consistently 24/7.
Smart Ticket Routing
Automatically categorize and route tickets to the right team based on content, priority, and agent skills.
Instant Resolution
Resolve common issues instantly with automated workflows. Password resets, account lookups, and more.
24/7 Availability
Provide round-the-clock support without staffing night shifts. AI handles off-hours inquiries.
Performance Analytics
Track CSAT, resolution time, and agent performance. Identify bottlenecks and optimize workflows.
Human Handoff
Seamlessly escalate complex issues to human agents with full context preserved.
Works With Your Tools
Connect to your existing helpdesk, CRM, and communication tools.
Zendesk
Helpdesk
Intercom
Chat
Freshdesk
Helpdesk
HubSpot
CRM
Salesforce
CRM
Slack
Communication
Gmail
Notion
Knowledge Base
Ready to Transform Your Support?
Join teams using Lither to deliver instant, accurate customer support 24/7.