Privacy Policy
Last updated: March 1, 2026
1. Introduction
Lither ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our services, website, and applications.
2. Data Controller
The data controller is Lither sp. z o.o., registered in Warsaw, Poland (KRS: 0001234567). Contact: privacy@lither.app.
3. Data We Collect
- •Account information (name, email, company)
- •Fleet data (vehicle positions, routes, driver information)
- •Usage data (features used, session duration, device info)
- •Payment information (processed by Stripe, we don't store card data)
- •Communication data (support tickets, emails)
- •Cookies and analytics data (see Cookie Policy)
4. How We Use Your Data
- •Providing and improving our services
- •Processing fleet tracking and automation workflows
- •Sending service notifications and updates
- •Billing and payment processing
- •Customer support and communication
- •Analytics and product improvement
- •Legal compliance and fraud prevention
5. Legal Basis for Processing
We process your data based on: (a) contract performance — to deliver our services, (b) legitimate interest — to improve our platform and prevent fraud, (c) consent — for marketing communications and cookies, (d) legal obligation — for tax, accounting, and regulatory requirements.
6. Data Sharing
We do not sell your personal data. We share data only with: infrastructure providers (EU-based), payment processors (Stripe), analytics tools (anonymized), and when required by law.
7. Data Retention
We retain your data for the duration of your account plus 30 days after deletion. Financial records are kept for 5 years per legal requirements. Anonymized analytics data may be retained indefinitely.
8. Your Rights
- •Right to access your personal data
- •Right to rectification of inaccurate data
- •Right to erasure (right to be forgotten)
- •Right to restrict processing
- •Right to data portability
- •Right to object to processing
- •Right to withdraw consent
- •Right to lodge a complaint with a supervisory authority
9. International Transfers
All data is stored within the EU (Frankfurt, Amsterdam). We do not transfer personal data outside the European Economic Area. If any sub-processor requires transfer, we ensure adequate safeguards (SCCs or adequacy decisions).
10. Contact
For privacy-related inquiries, contact our Data Protection Officer at dpo@lither.app or write to: Lither sp. z o.o., ul. Marszalkowska 1, 00-001 Warszawa, Poland.